Is this your first time seeking assistance from PBO?

This service is for first-time users only. If you have called the hotline previously or received help from PBO in the past, please call our Free Legal Advice Hotline at 1-855-255-7256.

Are you having a problem with a company about a furnace, air conditioner, heat pump, smart home equipment, water filter, attic insulation, or other equipment installed in your home -- or are you in a disagreement with a finance company that helped pay for these services?

Please review the following link for additional information about PBO's assistance for other consumer related matters: Consumer - Pro Bono Ontario

My Personal Information

First Name:

Last Name:

Email Address:

Main Phone Number:

My Address

Province:

Postal Code:

About Me

PBO is a non-profit that provides assistance to people who are not able to afford a lawyer based on their current income. To help us assess your eligibility, we ask for basic information about your household income and number of people supported by that income.

Is this our first time getting legal help?

Is your only source of income OW/ODSP/CPP or OAS Pension?

How many people are in the household?

What is your annual household income before tax?

Age:

I heard about PBO from:

My preferred language for receiving legal advice is:

** Please note that we cannot guarantee services in a specific language, but we will use this information to attempt to connect applicants with pro bono lawyers who can assist in the chosen language where possible.

Information About My Situation

What is the earliest date that you signed a contract or had contact with the supplier/financer?

Do you have copies of the contracts you can share with us?

Reason for not having a contract:

If you selected "Other", please specify the reason:

If you wish to provide some information about your situation, please do so here (optional):

My Documents

Please upload contracts or agreements. 25 MB maximum, and .pdf, .doc, .docx, .rtf, or .txt formats only.

To scan in your documents, you can use:

Genius Scan (Android / iOS)
Smallpdf (Mac / Windows)

Please upload all pages of your documents.

If you have more than one document available under a particular category, please click "Add another response" beside the button to upload further document(s).

Can we contact you by email and send information to you?

Need urgent legal advice? Call our Free Legal Advice Hotline at 1-855-255-7256.

Client Submitted

Yes