Building your Forms
Input Validation
Conditional Questions
Form Calculations
Customization and Branding Options
- How to set a header and footer for your forms
- How to use the Theme Editor
- How to use custom code to customize the look and feel of your Form
- How to customize the behavior of repeated sections
Interactive Tutorials
Web Form Design Tips
Managing your Forms
Publishing your Form
- How to retrieve your form's HTML source code
- How to publish your form using a IFRAME
- How to publish your form using a server-side script (API)
- Publishing instructions for common CMS
- How to dynamically prefill your form fields
Configuring Optional Features
- Restricting processing by date or status
- Language settings
- 'Save & Resume Later' option
- 'Preview before Submit' option
- Secure forms (SSL encryption)
- Spam Filter (captcha)
Submission Confirmation and Notifications
- How to redirect your visitor to a web page after the submission.
- How to receive an email for each submission.
- How to easily reply to the person who submitted the response.
- How to customize the email notification.
- How to send an auto-responder with each submission.
Dynamic Configuration with Formulas
Sharing Forms and Data
- How to allow another user to edit your form.
- How to add another user to your account.
- Feature Restrictions
Workflows
Managing your Data
How to Export your Data
Troubleshooting
Publishing Issues
- Unexpected characters in the form, such as 'À' or ''
- Incorrect rendering when publishing via the API
Form Submission Issues
Export Issues
- Error: 'File not loaded completely' in Excel
- Garbled characters in Excel
- Repeated sections cannot be sorted in Excel
Managing your Account
PayPal Subscription
- How to change your PayPal funding source
- How to switch your subscription to a different PayPal account
- How to cancel your PayPal subscription and pay directly with a credit card
Connectors Documentation
Salesforce Connector Documentation Index
PayPal Connector Documentation Index
HTTP POST Connector Documentation Index
Google Spreadsheet Connector
Not finding what you need? Please open a support request.
Exporting your Data
You can export your data at any time (*) by going to the 'Responses' tab, then 'Export'.
In the drop-down menu, select the form you need to export, then select the desired format and click 'Export'.
* Note: This feature is available on paying plans only.
Defining a date range
A date range allow you to export only a subset of your data. To define it, click the calendar icon next to the 'To:' date.
On the calendar, click on the start date of the range ('from'), then click on the end date. This highlights the range. If you're not satisfied with your selection, click again to deselect the range. When the correct dates are set, click the 'X' button in the top-right corner of the calendar to close it.
Export Formats
- CSV
- CSV stands for Comma-Separated-Value. This is a plain text format compatible with many desktop applications, including Microsoft Excel.
The file contains one line per response, and one question per column.
Note that the file uses the Unicode (UTF-8) encoding. If you run into some issues opening the file in Excel, please check out the troubleshooting section. - XML
- This is a machine-readable format, most often used when custom development is needed to import the data in a 3rd-party application.
- Attachements
- This format exports all the files that have been uploaded with your form, in one or more zip files.