SF Unique's Web Design Client Survey [generic version]

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In order for us to provide an accurate price quote for either design or re-design services (this includes potential feature development), we need to get some basic information from you. We've put together this form trying to keep it as concise as possible. The more detailed you are, the more accurate our estimate will be.

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Your Contact Information

First Name *

Last Name *

Phone

Best time to call

Email *

The Basics

The Basics

What is the name of your organization and your current/intended web address (URL)?

Please describe your organization in a short paragraph and the concept, product or service that your site will offer.

Who are your main contacts for this project? Please list names, email addresses and phone numbers.

When do you expect this project to start and when does it need to be completed? Are there specific reasons for these dates? e.g. tradeshow, product launch, end of year budget.

Your budget dictates how much time we can devote to your website. What is the budget for this project? * Less than $1000
$1000–$3000 (For small business web presences we recommend this budget range for various reasons, including: higher assurance of search engine optimization, higher availability of post-launch support, higher overall quality of final product design & build.)
$3000-$5000
$5000-10,000
$10,000 + (We consider these to be big and highly customized projects requiring a larger design & development team.)

Your Objectives

What are your main reasons for commissioning a new website?

Please list the business objectives for your website in order of importance. e.g improve sales, increase customer satisfaction, reduce time spent searching for information etc.

How will you measure that your site is a success? e.g. 20% increase in sales, 70% of surveyed users expressing satisfaction, 30% reduction in time spent searching for info.

Check here if you currently have a website or if you had a website that can still be viewed: Yes

Current Site (if you have one)

What aspects of your current site work well and why are they successful?

What aspects of your current site are unsuccessful and why do you think that is?

If you update your current site using a content management system, please describe the system and it’s main features. Are you happy with the system?

What problems have your visitors reported?

Your Audience

Please describe the different types of visitors to your website in as much detail as possible. Optionally, divide them into three types/groups by clicking on the link provided [Add another…] for each type. e.g. young people looking to find love, etc.
Add another audience type…

Content and Design

Describe how you would like users to perceive the new site. e.g. modern, professional, friendly, fun etc.

Outline any ideas you may have for your site. How would these features support your business goals and the goals of your user? e.g. provide recommendations to help users find related items and promote up-selling.

Please list the websites of competitors and organizations in a related field. What works? What doesn’t?

List websites you like the visual design of and explain why. Sites such as stylegala.com and cssbeauty.com can be good sources of inspiration.

If you need a content management system, please describe the features you would like. e.g. updatable news, multiple authors, stock control, user moderation, etc.

Additional Comments

We’ve tried to keep this worksheet as general as possible, but every project is unique. Here is your chance to add any extra information you think will be helpful. What else should we know about this project?

Thank you! Just give us some time to analyze this, and we'll get back to you ASAP.

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