cgCraft LLC | Client Survey

Client Survey

Aside from required questions indicated by green asterisks, feel free to fill out as much or as little of this survey as you would like. The more information we have, the more accurately we can quote your project. Don't be afraid to skip questions, however, as some may not be applicable to your particular project.

We look forward to hearing from you!

Name *

Company

Website

Phone Number

Email Address *

How do you prefer to be contacted? Phone
Email
No preference

How did you hear about us?

This isn't required, we're just curious

Describe any additional services you need

Be as descriptive as possible

Identity / Logo

Do you currently have an identity / logo? Nope, I'm starting from scratch.
Yes, but I'd like something completely new
Yes, and I'd like to update it a little

Why do you feel your current identity needs updating?

What aspects of your identity are you eager to ditch, and why?

are they too limiting, too archaic?

List three words that come to mind when you think of your ideal new identity.

If there are any specific colors you would like to consider using in your new identity, what are they and why?

ex. "blue reinforces our corporate nature and strength"

If you could choose any spokesperson to repesent your company who would it be and why?

List at least three brands that you feel have similar ideals and style as you and/or are making the kind of impact you want.

these brands don't necessarily need to be in the same field as you

Website

Do you currently have a website? Nope, I'm starting from scratch.
Yes, but I wont be keeping much of the content
Yes, and I'd like to keep most/all of the content

Please describe any dynamic components of your existing website you would like to keep.

ex. databases, forms, shopping carts

Roughly how much content do you want on your website? Less than 10 pages
Less than 100 pages
More than 100 pages

How often do you expect you'll want to add/change content on your website? Daily / Weekly
Monthly / Bi-Monthly
Semi-Annually / Annually
Rarely, if ever

What is the primary purpose of this website?

at launch as well as in the future

Are there any special components you need in your site? Contact Form(s)
Shopping Cart
Gallery / Slideshow
Other

Describe any additional components you need

Where do you expect most of your traffic will come from? Search Engines or links from other websites
Potential customers referred from an offline source
Existing customers / users
Other

Describe where you expect your traffic will come from

If there are other existing materials this website needs to visually complement, what are they?

ex. logo, printed materials, another website, parent company's identity

List some sites that you like the design of irrespective to the content.

What is your time frame?

let us know how flexible it is, as well

How soon do you expect you can get to us all the content that you want on the website?

ex. logos, text, images etc.

If you are working within a specific budget, what is it?

Background

You're almost done! In this last section we would like for you to tell us a little bit more about your company, services, customers and competition. Keep in mind, all these questions are optional. They serve only to help us better understand your company and how best to help you achieve your goals.

What products/services does your company provide?

How long has your business been established?

Briefly, what is your company's history?

Is the nature of your business inherently more innovative or steady?

How costly are the products/services you provide?

ex. value, average, high end

Who are your direct competitors?

Is there any clear difference between you and your competitors?

try to go beyond stock answers such as “we provide better service” and give more detail such as “our service is better because we provide free tracking and data sheets with every order”

Who is your typical audience or customer?

income, education, culture, etc.

Who do you want to attract that you aren't currently?

What are the biggest obstacles and misconceptions between you and potential customers?

How do you generally interact with your customers?

ex. email, face to face, phone, etc

How do you generally mass communicate with your customers?

email, direct mail, newsletter, etc.

Do you have any questions for us?